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Una spent much of her time in copying over and over a hundred times, two hundred times form-letters soliciting advertising, letters too personal in appearance to be multigraphed. She had lists of manufacturers of motor-car accessories, of makers of lubricating oils, of distributors of ball-bearings and speedometers and springs and carburetors and compositions for water-proofing automobile tops.
"How can my father hope to answer all those?" cried Hal. The girl surveyed him with a quaint and delicious derision. "He? You don't suppose he ever sees them! What are we here for?" "You do the answering?" "Practically all of it, by form-letters turned out in the printing department. For instance, Letter One is coughs and colds; Two, headaches; Three, stomach; and so on.
As soon as a symp-letter is read the girl marks it with the form-letter number, underscores the address, and it goes across to the letter room where the right answer is mailed, advising the prospect to take Certina. Orders with cash go direct to the shipping department. If the symp-writer wants personal advice that the form-letters don't give, I send the inquiry upstairs to Dr. De Vito.
Schwirtz contrived to keep his position in the retail paint-store, Una was busy at home, copying documents and specifications and form-letters for a stenographic agency and trying to make a science of quick and careful housework. She suspected that, now he had a little money again, Mr.
In the other room there were the correspondence-files, and the desks of Una, the chief stenographer, and of slangy East-Side Bessie Kraker, who conscientiously copied form-letters, including all errors in them, and couldn't, as Wilkins complainingly pointed out, be trusted with dictation which included any words more difficult than "sincerely."
Wilkins cautiously made drawings at a long table, or looked surprised over correspondence at a small old-fashioned desk, or puffed and scratched as he planned form-letters to save his steadily waning business.
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