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Fifteen minutes after the purple prose of Babbitt's form-letter, Chester Kirby Laylock, the resident salesman at Glen Oriole, came in to report a sale and submit an advertisement. Babbitt disapproved of Laylock, who sang in choirs and was merry at home over games of Hearts and Old Maid. He had a tenor voice, wavy chestnut hair, and a mustache like a camel's-hair brush.
Wish she'd quit trying to improve on my dictation! But what I can't understand is: why can't Stan Graff or Chet Laylock write a letter like that? With punch! With a kick!" The most important thing he dictated that morning was the fortnightly form-letter, to be mimeographed and sent out to a thousand "prospects."
As soon as a symp-letter is read the girl marks it with the form-letter number, underscores the address, and it goes across to the letter room where the right answer is mailed, advising the prospect to take Certina. Orders with cash go direct to the shipping department. If the symp-writer wants personal advice that the form-letters don't give, I send the inquiry upstairs to Dr. De Vito.
Una rudely turned out of her typewriter a form-letter which she was writing for S. Herbert Ross, and began to type Walter's publicity, her shoulders bent, her eyes intent, oblivious to the steady stream of gossip which flowed from stenographer to stenographer, no matter how busy they were. He needed her! She would have stayed till midnight.
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