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Updated: October 6, 2026
Before the telephone was invented, the telegraph had been made a State monopoly; and the tele-phone was regarded as a species of telegraph. The public officials did not see that a telephone system is a highly complex and technical problem, much more like a piano factory or a steel-mill.
And so, having undertaken to give telephone service, they presently found themselves battling with the most intricate and baffling engineering problem of modern times the construction around the tele-phone of such a mechanism as would bring it into universal service. The first of these men was Thomas A. Watson, the young mechanic who had been hired as Bell's helper.