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Updated: June 25, 2025
While imperterbable good temper and civility are indispensible in the shopkeeper, it is not impossible that he may also err in displaying a too great obsequiousness of manner. This, by disgusting the common sense and good taste of customers, may do as much harm as want of civility. A too pressing manner, likewise, does harm, by causing the customer to feel as if he were obliged to purchase.
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